Privacy Policy

Data We Collect

• Names and contact details you provide (e.g. when placing an order or contacting us).
• Email address and, where you provide it, telephone number.
• Delivery address and billing information needed to fulfil your order.
• Order information, including order history.
• Account information if you create an account.

How We Use Your Data

• To process, deliver and manage your orders.
• To provide customer support and respond to enquiries.
• To send marketing communications only where you have given consent.
• To improve our website, products and services.
• Where required to comply with legal obligations.

Payment Processing

Payment is processed by our payment provider. We do not store full card details on this website; card data is handled securely by the payment provider in line with their terms.

Cookies & Analytics

We use cookies and similar technologies for essential site functions (such as keeping your basket) and, where you consent, for analytics. You can control non-essential cookies via our Cookie Policy.

Third-Party Service Providers

We share data with service providers only as needed to operate the store (for example payment and delivery providers). They process data on our behalf and in line with their own privacy commitments.

Marketing Preferences

We only send marketing emails where you have actively consented. You can unsubscribe at any time using the link in our emails or by contacting us. We do not automatically subscribe you to marketing during checkout.

Data Retention

We keep your personal data only for as long as necessary for the purposes set out above and to meet legal or accounting requirements.

Your Privacy Rights

You have rights over your personal data, including access, correction, deletion and objection. To exercise these rights, please contact us via the Contact page.